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Michael
Michael, Technician
Category: Small Appliance
Satisfied Customers: 9498
Experience:  Small appliance technician
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I have a Panasonic microwave which has stopped working. The

Customer Question

I have a Panasonic microwave which has stopped working. The grill still operates but the microwave programmes switch off after approx 18 seconds and the display says to refer to operators handbook which,in turn, advises to contact Panasonic dealer
Submitted: 3 years ago.
Category: Small Appliance
Expert:  Michael replied 3 years ago.

Michael :

h sorry for that

Michael :

does it heat a cup of water even a little bit?

Expert:  Michael replied 3 years ago.
Hi Cliff,
sorry for that
10:50 AM
does it heat a cup of water even a little bit during that 18 secs?
Customer: replied 3 years ago.

no discernible change in temperature

Expert:  Michael replied 3 years ago.
Hi Cliff, Thank you for that.
Does the microwave sound any different when it runs?
This is important.
Thank you Tech Michael also how old is the microwave?
Customer: replied 3 years ago.

The microwave sounds exactly as it did when it was operating normally.


It was bought, new, about 5/6 years ago and is used mostly for reheating and defrosting

Expert:  Michael replied 3 years ago.

Thanks, XXXXX XXXXX is the microwave?
Thanks
Tech Mike
Customer: replied 3 years ago.

See my previous reply

Expert:  Michael replied 3 years ago.
Hi Cliff,
For some strange reason I never got the reply to my question of how old the unit is.
Please let me know.
Thank you
Michael
Customer: replied 3 years ago.

My previous answer sent at 1157 12/09/13 was



The microwave sounds exactly as it did when it was operating normally.




It was bought, new, about 5/6 years ago and is used mostly for reheating and defrosting.


 


I am completely and utterly dissatisfied with the service of this site. I feel I am corresponding with someone who knows no more than I do about microwave ovens and that I am the victim of a scam


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