How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michael Your Own Question

Michael
Michael, Technician
Category: Small Appliance
Satisfied Customers: 9137
Experience:  Small appliance technician
11519491
Type Your Small Appliance Question Here...
Michael is online now

We have an old in built fridge Neff K4624x4gb which switches

Customer Question

we have an old in built fridge Neff K4624x4gb which switches on, light is on, fan whirrs round but it isn't cold at all, any suggestions?
Submitted: 1 year ago.
Category: Small Appliance
Expert:  adamd-mod replied 1 year ago.

Hello there,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Please note, I am just a moderator for this category, I can only try and find experts to help, I can't answer the question itself.

Thank you!

Adam

Customer: replied 1 year ago.

Yes, if not by Saturday, please cancel, thankyou

Expert:  adamd-mod replied 1 year ago.

Hello,

We will continue to look for a Professional to assist you.

Thank you for your patience,

Adam

Expert:  Michael replied 1 year ago.
Hi I am sorry to hear that. How old is your fridge approx?Have you removed the rear lower panel behind the fridge yet? You will need to do that for me to help you with this as I have some thing for you to check on for me;-)Thank youTech Michael
Customer: replied 1 year ago.

I don't know the age of the fridge.

No I haven't taken off the rear lower panel, it is built-in floor to ceiling so will need my husband to do this, what do we need to look for?

Expert:  Michael replied 1 year ago.
Hi, thanks for letting me know that;-)You will remove the rear of the fridge and look for a part called a compressor, its round globe likely black in color.Let ,me know when you get that far.I will stick with you but since this may take some time, please rate kindly, at this time, you wont lose me and it doesn't cot you anything further to rate;-)Thank youTech Michael

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Michael

    Michael

    Technician

    Satisfied Customers:

    33
    Small appliance technician
< Last | Next >
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Technician

    Satisfied Customers:

    33
    Small appliance technician
  • http://ww2.justanswer.com/uploads/PL/Plumberpro/2014-6-23_6520_image.64x64.jpg Plumberpro's Avatar

    Plumberpro

    Plumber

    Satisfied Customers:

    40
    Fully qualified plumbing , heating and gas engineer 20 years experience
  • http://ww2.justanswer.com/uploads/MA/MarkAYng/2011-1-15_16358_Markcameo2008b.64x64.jpg MarkAYng's Avatar

    MarkAYng

    Handyman

    Satisfied Customers:

    0
    Knowledgeable in home, electrical and small appliance repair.
  • http://ww2.justanswer.com/uploads/AS/AssuredElectrical/2011-9-13_221243_me.64x64.gif AssuredElectrical's Avatar

    AssuredElectrical

    Home Improvement Enthusiast

    Satisfied Customers:

    332
    Electrical contractor's license
  • http://ww2.justanswer.com/uploads/WI/WireitUp/2012-6-17_18212_Photo00006.64x64.jpg Jason's Avatar

    Jason

    Electrician

    Satisfied Customers:

    110
    Full time electrician in the USA for over 20 years. Verified USA JustAnswer Electrical Expert for approximately 7 years.
  • http://ww2.justanswer.com/uploads/AM/amesnch/2016-12-2_8571_jamesski.64x64.jpg JamesI's Avatar

    JamesI

    Developer

    Satisfied Customers:

    55
    I have a portfolio of renovated houses, including DIY projects from installing bathrooms and new heating systems to rewiring.