How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Rick Your Own Question

Rick
Rick, Small Engine Technician
Category: Small Engine
Satisfied Customers: 3844
Experience:  Outdoor Power Equipment technical trainer since 1990, covering eight states.
20444326
Type Your Small Engine Question Here...
Rick is online now

My stihl cutter ts350 wont pull fuel from the tank

Customer Question

My stihl cutter ts350 won't pull fuel from the tank
Submitted: 2 years ago.
Category: Small Engine
Expert:  Curtis B. replied 2 years ago.
With no primer, I assume your choke flap on the carburetor is closing the opening when choked? If the choke is working, and no fuel is being drawn from the tank, you can have a bad fuel line or split connection on the fuel hose to the carburetor from the tank. Also the filter in the tank has to be clean. I would replace the suction hose, the one with the strainer on it in the tank, and clean the strainer. I think this is where you have a problem. Might also be a good time to replace the return fuel line also.
Customer: replied 2 years ago.

The choke is working.The filter iin the tank is new.Which is the return fuel line?

Expert:  Curtis B. replied 2 years ago.
The one without the strainer, that just pokes through into the fuel tank. Carburetor should have two hoses, one is suction other is return.
Customer: replied 2 years ago.

The other line just looks like a breather,it has a threaded screw in with a groove down one side.

Expert:  Curtis B. replied 2 years ago.
It is not important, only the supply line would cause problem. Check the hose connection at the carburetor for any splits or hole in line. I would replace this line!
Customer: replied 2 years ago.

I will try this but if I suck on the end of the line Ido get fuel.

Expert:  Curtis B. replied 2 years ago.
It is either a bad line, or the carburetor still has problem. When you replaced the diaphragm, did you clean the small fine mesh screen in the carburetor inlet side?
Customer: replied 2 years ago.

The mesh was clean.


 

Expert:  Curtis B. replied 2 years ago.
OK, so that would indicate the fuel line is sucking air and not letting the carburetor suck fuel.
Customer: replied 2 years ago.

so what I need is new hose's

Expert:  Curtis B. replied 2 years ago.
That would be my starting point. And it likely will take care of the problem. I assume you have compression and the engine is capable of pulling a vacuum.
Customer: replied 2 years ago.

There is compression

Expert:  Curtis B. replied 2 years ago.
OK, then the fuel line would be the next step.

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Jon K.

    Jon K.

    Small engine diagnostic expert

    Satisfied Customers:

    2823
    Gold certified Stihl tech, Service Manager for a rental/repair shop.Certified in most small engines
< Last | Next >
  • http://ww2.justanswer.com/uploads/jonrk/2010-1-5_22551_jon.jpg Jon K.'s Avatar

    Jon K.

    Small engine diagnostic expert

    Satisfied Customers:

    2823
    Gold certified Stihl tech, Service Manager for a rental/repair shop.Certified in most small engines
  • http://ww2.justanswer.com/uploads/KO/koboma/2012-6-6_20917_DSCF1022.64x64.JPG Curtis B.'s Avatar

    Curtis B.

    Technician

    Satisfied Customers:

    162
    Service manager and technician for all brands of engines with 40 + years of experience.
  • http://ww2.justanswer.com/uploads/HA/HankF/2013-8-27_12514_JAProfilepic.64x64.JPG Hank F.'s Avatar

    Hank F.

    Technician

    Satisfied Customers:

    5359
    Certified on Onan and Generac generators.
  • http://ww2.justanswer.com/uploads/RA/ranwell1/2013-5-23_17421_2fixed3.5x5.64x64.jpg ranwell1's Avatar

    ranwell1

    Small Engine Technician

    Satisfied Customers:

    5039
    Owner of Large Small engine repair business. Over 39 years. Certified both 2-cycle and 4-cycle engines
  • http://ww2.justanswer.com/uploads/SP/spankyjr1/2014-1-16_16395_Leha002.64x64.jpg spankyjr1's Avatar

    spankyjr1

    Small Engine Technician

    Satisfied Customers:

    19
    Journeyman TechnicianWorked on small to large engines for 30 yearsGas,LP,Diesel
  • http://ww2.justanswer.com/uploads/PL/Plumberpro/2014-6-23_6520_image.64x64.jpg Plumberpro's Avatar

    Plumberpro

    Plumber

    Satisfied Customers:

    40
    Fully qualified plumbing , heating and gas engineer 20 years experience
 
 
 

Related Small Engine Questions