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Randy SmartphoneTech
Randy SmartphoneTech, Technician
Category: Smartphones
Satisfied Customers: 9708
Experience:  Smartphone technician.
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I have an iphone 5 on orange pay as you go uk, I am using the

Customer Question

I have an iphone 5 on orange pay as you go uk, I am using the same pop and smtp settings that I use for my outlook account on my laptop and android phone (o2 payg) which 100% are correct and work fine on everything other than the iphone, if I try to send a message from my iphone using the orange account I get the msg the sender address was rejected by the server every time I try to send an email from my iphone 5 on orange network. I can still receive msgs on the iphone but can t send.... Can anyone help?
Submitted: 3 years ago.
Category: Smartphones
Expert:  Randy SmartphoneTech replied 3 years ago.
My name is Randy. I will assist you with your iPhone 5 email.

Follow these steps to add an email account on your Apple iPhone 5.

First things first, you'll need your POP password, but don't worry if you don't have it handy. It's very easy to retrive, just follow these simple steps.

  1. Log into email account.
  2. Click on My Settings.
  3. Click on Receive my POP password by SMS.
  4. Click Send.
  5. Then you can now continue to set-up your email on the iPhone.

Before you begin, make sure WiFi is switched off for the account to verify.

Expert:  Randy SmartphoneTech replied 3 years ago.
Hi ,

I'm just following up with you to see how everything is going?
If you need more assistance please let me know.


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