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Randy SmartphoneTech
Randy SmartphoneTech, Technician
Category: Smartphones
Satisfied Customers: 9482
Experience:  Smartphone technician.
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my fone which is a GT C3530 wont send pictures displayed on

Resolved Question:

my fone which is a GT C3530 wont send pictures displayed on the screen is the following...This may not be displayed on the recipients device... no matter wot fone I send it to it says the same,i sent pic to my other fone to test it &it displayed a blank screen,it always used to send pics do I need to alter a setting ? or put a code of sumsort in to reactivate it?
Submitted: 3 years ago.
Category: Smartphones
Expert:  Randy SmartphoneTech replied 3 years ago.

Hi,
My name isXXXXX will assist you.
I am sorry to hear that you are having this issue.
One thing that could have happened is with your cellular provider settings. In order to send and receive pictures, you need to have your device provisioned for multimedia messaging service. Something may have happened with your cellular providers settings that disabled the provisioning to send multimedia messages. What is the name of your cellular company?

Customer: replied 3 years ago.

hi my fone is with Tesco mobile on pay as you go

Expert:  Randy SmartphoneTech replied 3 years ago.
okay, thank you. You will need to checkon the settings to see if something happened there> to check go into the messaging section of your mobile and see if there is a ‘picture messaging’ option.

Setting up picture messaging is straightforward but the way to do it can be different depending on the network. Let me know the network below please.

Randy SmartphoneTech, Technician
Category: Smartphones
Satisfied Customers: 9482
Experience: Smartphone technician.
Randy SmartphoneTech and other Smartphones Specialists are ready to help you
Customer: replied 3 years ago.

think my network is O2

Expert:  Randy SmartphoneTech replied 3 years ago.
Try this please. Text the word- active
To this number 2020
Customer: replied 3 years ago.

ok will try that see if that cures it thanks

Expert:  Randy SmartphoneTech replied 3 years ago.
Your welcome. Please let me know and we can continue troubleshooting the issue I if needed.

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