Thank you for your question. My goal is to provide excellent customer service.
Where is the POP incoming from if not from Orange?
Hello, I am now with virgin mobile, it comes from mail.godualsim.co.uk, this is not the issue its the outgoing smtp, i.e. smtp.orange.net worked but I need the virgin version.
Have you received the smtp settings from Virgin Mobile?
Tried everything, for hours, I have 15 years experience setting up pop/smtp,never seen anything like it. If you don't know the immediate answer don't worry.
Does your email address use @ virginmedia dot com?
I am researching this issue for you, and it makes a difference what your email address is. If you can please answer my question, yes or no, I will be able to assist you.
Your smtp setting must match your email address.
You also need to select
SSL and configure the Port to 465.
Are you using Secure Socket Layer (SSL) for your incoming email on godualsim?
Been through all of this several times, unless you know the exact answer you help will not help, thanks anyway but please leave this.
I just gave you the exact answer. I have asked you for more information. If you want to continue you will need to comply.
The correct answer is virginmobile, not virginmedia, for your SMTP setting. You must use SSL, and I am not certain that your iPhone will permit your SMTP to be SSL if your POP setting is non-SSL. This is probably your problem. I am an expert in email too, but I do not know everything . I need some cooperation on your part in order to help you. I understand that you are frustrated right now. Please come back later and accept my answer.