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Richard
Richard, Hardware Engineer
Category: Smartphones
Satisfied Customers: 40334
Experience:  Extensive Smartphone Issue Resolvement
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Why does my Samsung galaxy s4 say cloud has stopped and I cannot

Customer Question

Why does my Samsung galaxy s4 say cloud has stopped and I cannot get rid of it.
Submitted: 3 years ago.
Category: Smartphones
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard and I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This means the process has crashed.

Can you remove the battery from the Galaxy

Wait 5 minutes, then put the battery back in, turn on the phone and tell me if you still get the error please.