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Richard
Richard, Hardware Engineer
Category: Smartphones
Satisfied Customers: 32040
Experience:  Extensive Smartphone Issue Resolvement
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I forgot my pin to unlock my samsung galaxy s3. How should

Resolved Question:

I forgot my pin to unlock my samsung galaxy s3. How should I recover it back?
Submitted: 2 years ago.
Category: Smartphones
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

To check, is this for the screen lock, or for the SIM card lock?

Thank you
Customer: replied 2 years ago.

Its for the screen lock

Expert:  Richard replied 2 years ago.
Thank you

The only way to remove the lock is to reset the phone. There is no other way as this is the point of the security.

This will remove all data and return the device to new, but we cannot avoid this.

To do this, please do the following.

Turn the phone off by removing the battery and putting it back in.

Press and hold VOLUME UP and Home(center) button

Press Power until the phone vibrate

Wait until you see the Android logo then release all the buttons.
Select Wipe data/Factory reset with VOLUME DOWN, press Power (right hand-side)

Select YES -- delete all user data with VOLUME DOWN and then press Power

After format, press Power again to reboot phone. (select reboot system now)

Once completed, you will need to setup the phone again, like when you first received it, and the lock will be removed.

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Richard, Hardware Engineer
Category: Smartphones
Satisfied Customers: 32040
Experience: Extensive Smartphone Issue Resolvement
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