yes ihave forgotten my lock password
keystone2 is the name of the phone
im not sure?
Try the last 4 digit of your phone number. If you can not remember the number then the only w is to remove the SIM card from the phone and enter the number below. This will erase everything on the phone that is not saved to the SIM card,
If that doesn’t work, try
its not working it still comes up pin locked
so what does that mean
will i have to put in a new sim card?
the provider is virgin mobile
will i have to ring them up?
it still comes up pin to short
You'll need to phone the Virgin Mobile's Customer Services team to get your PUK code - their number is 0845 6000 789.
For security reasons, it's only Virgin Mobile that can legally provide you with a PUK code to unlock your Virgin Mobile SIM card.
ok then thank you good bye