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Viet-Smartphone Tech
Viet-Smartphone Tech, Smartphone Technician
Category: Smartphones
Satisfied Customers: 37478
Experience:  Troubleshoot issues with smartphones.
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I have a Samsung Galaxy Note for more than year now. Recently

Resolved Question:

I have a Samsung Galaxy Note for more than year now. Recently everything get to negative colours. Is it possible to fix it without going to factory reset?
Submitted: 2 years ago.
Category: Smartphones
Expert:  Viet-Smartphone Tech replied 2 years ago.

Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. I'd like to confirm if you've tried the following:

- At the home/main screen (Press the Home button), touch Menu icon, then Settings, then Devices, then Accessibility
, then scroll down, and make sure the option Negative colors unchecked
, also uncheck the option Color adjustment as needed.

, and see if it works

If needed, press & hold the power on/off button on the samsung device for a few seconds, then select the restart option and check.

(From the Home screen (press Home button), touch Menu Menu key > Settings Settings Shortcut > Device Settings Device > Accessibility Accessibility Settings Icon.)

Reference; if needed, see more options at the website below:
http://www.samsung.com/us/support/howtoguide/N0000006/13495/161005/SM-N900VZKEVZW

It looks like you are not there; when you are available, please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue. Thank you,

Viet-Smartphone Tech and 2 other Smartphones Specialists are ready to help you
Customer: replied 2 years ago.

Thank you, ***** ***** it tonight, after my work and will let you now if its works.

Andrius

Expert:  Viet-Smartphone Tech replied 2 years ago.
You're welcome. OK, if there is still any issue, please let me know. Thank you,

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