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Viet-Smartphone Tech
Viet-Smartphone Tech, Smartphone Technician
Category: Smartphones
Satisfied Customers: 36799
Experience:  Troubleshoot issues with smartphones.
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I have a Huawei ascend Y300 handset. When I have tried to

Resolved Question:

I have a Huawei ascend Y300 handset. When I have tried to turn it on and drag the central button to access my numbers, the button is frozen and I can't turn on the phone.
Submitted: 2 years ago.
Category: Smartphones
Expert:  Viet-Smartphone Tech replied 2 years ago.

Hello Gill! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Can you please press & hold the Power On/Off button on the phone for about 15 seconds, then turn it back on and check? If needed, remove the battery for a minute, then reinstall it, then turn on and check.

Please let me know. Thank you,

Viet-Smartphone Tech, Smartphone Technician
Category: Smartphones
Satisfied Customers: 36799
Experience: Troubleshoot issues with smartphones.
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