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Randy SmartphoneTech
Randy SmartphoneTech, Technician
Category: Smartphones
Satisfied Customers: 9852
Experience:  Smartphone technician.
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I opened a Microsoft account on my phone and now I want to

Resolved Question:

I opened a Microsoft account on my phone and now I want to remove it. How do I do this?
Submitted: 2 years ago.
Category: Smartphones
Expert:  Randy SmartphoneTech replied 2 years ago.
My name is***** will assist you with removing the account.
I am sorry to hear that you are having this issue.
What is the brand and model of your phone please?
Customer: replied 2 years ago.

Nokia Lumia 620

Customer: replied 2 years ago.

Nokia Lumia 620 is the make of my phone

Expert:  Randy SmartphoneTech replied 2 years ago.
Okay, thank you. Unfortunately, The Nokia is a Windows phone and requires a Microsoft account to operate. You can change the email address that you use got your microsoft account. To do this go to microsoft accounts online and set up a new account with your preferred email addres. Then you will have to factory reset the Nokia. Then set up the phone like you did when you first got it and use the new account info.
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