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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 2866
Experience:  Experience in supporting and using smartphones.
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My iPhone 4 suddenly stopped working........ I have managed

Resolved Question:

My iPhone 4 suddenly stopped working........
I have managed to get it to start up, but.......
When it starts up it displays in large text but I am unable to enter my pass code !!!!!!
Do you have any ideas how I could proceed?
I would like to recover the data..
Kind regards ***** ***** Happy New Year to you and yours
Submitted: 2 years ago.
Category: Smartphones
Expert:  Vinod Menon replied 2 years ago.
Vinod Menon :

Hi

Vinod Menon :

Wish you a very happy new year...:)

Vinod Menon :

I am Vinod. I will try my best to help you resolve this issue.

Vinod Menon :

So did you mean when you turn on the iphone, it is zoomed in?

Vinod Menon :

Try double tapping on the screen using three fingers. let me know whether that brings the screen size to normal and you are able to enter the password.

Vinod Menon :

If that does not work, we will try the next steps. Let me know.

Expert:  Vinod Menon replied 2 years ago.

Hope you read my answer through the chat window. If not, try double tapping on the screen using three fingers.

If that does not resolve your text size issue, let me know and we can continue troubleshooting.

Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.

Customer: replied 2 years ago.

Excellent !!! It did the job and I rely appreciate it.

Is it possible for me to download keyboard for iPhones and iPad and also for Windows?

Expert:  Vinod Menon replied 2 years ago.
Great to know that it worked..:)
I am not sure of Windows, but yes for iphone and ipad.
There are some inbuilt keyboards on the iphone and ipad which you can find by going to settings > general > keyboards > add new keyboard.
Or you can go to the App Store and download keyboards that you need such as "swiftkey".
Hope this helps. Let me know if you find any difficulty.
Again, wish you a very happy new year!
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