Hello. My name is ***** ***** I can help you solve your problem. My goal is to provide professional advice and excellent customer service.
You need to go to the Settings > Wireless menu and look for your wireless network name (SSID). Then select it and enter the password (network security key).
If there is a Connect button, tap on it.
This procedure should reconnect your Nokia Lumina smartphone to your wifi network.
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I have tried that but it says on the screen no internet access
I am sorry that I was not available to assist you today. I understand that you are still having problems with your wireless connection on your smartphone. Are you using your wireless network for this internet session on your computer?
You indicated that you did not want to pay your bill while on holiday. Are you referring to your mobile service or your internet service. Could this be why you do not have internet access on your phone?
Thank you for your help but I am cancelling my bank debit from today I no longer need any further help Please do not keep charging my account.