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Viet-Smartphone Tech
Viet-Smartphone Tech, Smartphone Technician
Category: Smartphones
Satisfied Customers: 38579
Experience:  Troubleshoot issues with smartphones.
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My I phone went dead and will not turn on

Customer Question

My I phone went dead and will not turn on
Submitted: 2 years ago.
Category: Smartphones
Expert:  Viet-Smartphone Tech replied 2 years ago.

Hello Marcel! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.

When you are available, please click on the Reply to Expert tab below, and reply back to me, so we can continue. Thank you,