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Viet-Smartphone Tech
Viet-Smartphone Tech, Smartphone Technician
Category: Smartphones
Satisfied Customers: 37435
Experience:  Troubleshoot issues with smartphones.
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I amsung galaxy ace 4 which I bought through BT at the end

Customer Question

I amsung galaxy ace 4 which I bought through BT at the end of June. All has been well until yesterday when I found that I was no longer able to sent text messages. I can still receive them. Is there a simple cure?
Submitted: 1 year ago.
Category: Smartphones
Expert:  Viet-Smartphone Tech replied 1 year ago.
Hi,I'm sorry about the issue. Is there any error or message when sending text messages?Are you not able to send text messages to a particular person or to all?You have phone / text service through BT right?Please reply at the box below. Thank you.
Expert:  Viet-Smartphone Tech replied 1 year ago.
- Please try this first: Press and hold the Power On / Off button on the phone for a few seconds, then select the option Restart, then wait a bit, and check. - If that does not work, please try: Open the Messaging app.Select the Menu (option) key, then select Settings.Scroll down and select the option Message Centre.Enter +447785014311(If a different number is ***** then delete it first.)Select Save.Then see if you can send a text message. More details / instructions if needed:http://btbusiness.custhelp.com/app/answers/detail/a_id/23679/~/i-can't-send-sms-messages.-what-can-i-do%3F If needed, please chat with BT athttps://bt.custhelp.com/app/contact/c/5627,7549, (click on the "Contact us" option there if shown.), or call Monday to Sunday 7am to 10pmFrom a landline: 0800 800 150Dial 150 from your BT MobileFrom a mobile: 0330(###) ###-####Please reply at the box below to continue. Thank you.

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