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Joel Kalman
Joel Kalman, Electrical Engineer
Category: Smartphones
Satisfied Customers: 609
Experience:  I am an MIT graduate with a Master of Science Degree in Electrical Engineering from UC Berkeley.
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My phone has suddenly stopped downloading e-mails and shows

Resolved Question:

My phone has suddenly stopped downloading e-mails and shows them last updated at 13.00 on 06/01/2016 which is the exact time shown under sync settings. What can I do to reactivate them please?
Submitted: 1 year ago.
Category: Smartphones
Expert:  Joel Kalman replied 1 year ago.
Hello. My name is Joel. Thank you for your question. I can help you resolve your problem. What is the make and model of your device?
Customer: replied 1 year ago.
Thank you -It is a Samsung Galaxy Ace 4
Expert:  Joel Kalman replied 1 year ago.
I can help you now, if you are online. Please go to Settings > Accounts Email and select your email. Then select Menu > Remove Account. Then go to Settings > Accounts and scroll down to +Add Account and recreate your email account. Then select your account and activate the sync. Please let me know if this works for you. What is your email domain?
Joel Kalman, Electrical Engineer
Category: Smartphones
Satisfied Customers: 609
Experience: I am an MIT graduate with a Master of Science Degree in Electrical Engineering from UC Berkeley.
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