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Richard
Richard, Hardware Engineer
Category: Smartphones
Satisfied Customers: 38519
Experience:  Extensive Smartphone Issue Resolvement
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How do I recover my Microsoft account info

Customer Question

How do I recover my Microsoft account info
Submitted: 1 year ago.
Category: Smartphones
Expert:  Richard replied 1 year ago.

Hi there and welcome

Is the issue you cannot sign into your microsoft account? And if so, what is the message you get when you try?

Customer: replied 1 year ago.
I cannot sign into my microsoft account. Each time I am told the password ***** *****
Customer: replied 1 year ago.
My device is my samsung phone
Expert:  Richard replied 1 year ago.

thanks

Please use the link below to reset your password

https://account.live.com/password/reset

Once done use the new password ***** sign in

If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you