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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 152
Experience:  Experience in supporting and using smartphones.
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I have been given an LG KF900.Have fitted new battery and

Customer Question

I have been given an LG KF900.Have fitted new battery and obtained new charger but the phone will not charge.
Submitted: 4 months ago.
Category: Smartphones
Expert:  nathan_mills replied 4 months ago.

Hi Andrew. Welcome to justanswer.

While the phone is still plugged with the charger, press and hold the Volume down and power button for 10-15 seconds and see if it responds or not.

Expert:  nathan_mills replied 4 months ago.

Hi, just checking in. How did things turn out?

Customer: replied 4 months ago.
Hi,unfortunately it did not work after following your advice. I will be back to the phone this evening if you have any more ideas. Regards.
Expert:  nathan_mills replied 4 months ago.

Are you getting any blinking notification lights on your phone?

Customer: replied 4 months ago.
Hi,there are no lights blinking. Regards.
Expert:  nathan_mills replied 4 months ago.

Do you get anything on the screen when you plug it?

Expert:  nathan_mills replied 4 months ago.

Hi Andrew, just checking in. How did things turn out?

Customer: replied 4 months ago.
Hi. Nothing appears on the screen.
Expert:  nathan_mills replied 4 months ago.

Then there is a fault in the battery circuitry of the phone. There is open circuit sue to which the phone is not getting the voltage and current to operate. How old is your phone?

Expert:  nathan_mills replied 4 months ago.

Hi Andrew, just checking in. How did things turn out?

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