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What Customers are Saying:

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  • Technical engineer spent almost 2 hours helping me with my problem. Also showed me a way around my problem. Would definitely recommend and use again. Jane K 31/03/2017
  • I had a computer issues with Apple ID and with great care and patience David managed to guide me to sorting it out in no time. Thank you so very much. I would recommend you any time to any one. Sally 27/02/2017
  • I had a problem receiving emails on to my Thunderbird email site. This proved to be more than just a quick fix, but the engineer persevered and emails are now being received and the site looks a lot tidier. John Chapman 18/03/2017
  • I had a problem with my printer. Had just bought a new PC but couldn't connect the printer. Contacted JA one of their technicians spent ages find the faul and eventually solving the problem. Once solved he asked if there was anything else he could help me with. He then solved two other items for me. Great service. Salvo 09/09/2016
  • Excellent service - I couldn't have solved the problem myself and it was cleared up in seconds. Gillian Gibbons 24/09/2016
  • Richard helped me by quickly identifying possible problems without a lot of fuss. He saved me time and money by helping me get my printer going again without the need to take it to the repair shop. Lesley 21/09/2016
  • I had an error every time I tried to update Windows 7 after I upgraded from Vista. Dan the technician from JustAnswer gave me good advice which enabled me to correct the error so that the update worked. I would use this site again as I consider my answer Harvey 09/09/2016

Meet The Experts:

  • Steve Herrod

    Steve Herrod

    Computer Support Specialist

    Satisfied Customers:

    160
    Familiar with a wide variety of software and experienced in user training/support
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  • http://ww2.justanswer.com/uploads/SP/spherrod/2012-6-6_174244_1000852.64x64.JPG Steve Herrod's Avatar

    Steve Herrod

    Computer Support Specialist

    Satisfied Customers:

    160
    Familiar with a wide variety of software and experienced in user training/support
  • http://ww2.justanswer.com/uploads/JE/jessmagz/2012-6-6_18129_jm.64x64.jpg Jess M.'s Avatar

    Jess M.

    Computer Support Specialist

    Satisfied Customers:

    116
    Computer Software Support specialist for more that 10 years
  • http://ww2.justanswer.com/uploads/SE/Seashore2011/2011-12-6_33418_111205223015.64x64.jpg Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    114
    Certified Software expert with over 10 years experience.
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S's Avatar

    Frederick S

    Computer Specialist

    Satisfied Customers:

    91
    Computer technician; founder of a home PC repair company.
  • http://ww2.justanswer.com/uploads/WA/wa94sound/2012-6-6_202633_iStock000007010121Small.64x64.jpg Bernie's Avatar

    Bernie

    Software Support

    Satisfied Customers:

    52
    6+ years experience, Microsoft MCDST/CompTia A+ Certified
  • http://ww2.justanswer.com/uploads/CH/chutz747/2011-11-6_14231_me.64x64.jpg The-PC-Guy's Avatar

    The-PC-Guy

    Software Engineer

    Satisfied Customers:

    38
    20 years experience providing remote computer support
  • http://ww2.justanswer.com/uploads/jnayes/2010-12-23_132454_japicbetter.jpg jnayes's Avatar

    jnayes

    Computer Support

    Satisfied Customers:

    37
    Network Administrator