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When you have software questions, ask a Software. And for customized answers to software questions ASAP, ask a Software here on JustAnswer.

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What Customers are Saying:

  • I required some help some weeks ago apropos of a new phone and, being of a non technical mind, discovered JustAnswer by accident . The assistance was excellent , solved my problem and was reasonably priced. ANTONY HOWARD September 23, 2016
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  • I required some help some weeks ago apropos of a new phone and, being of a non technical mind, discovered JustAnswer by accident . The assistance was excellent , solved my problem and was reasonably priced. ANTONY HOWARD September 23, 2016
  • I can't speak to highly of the help I've recieved from this company. I'm elderly and have felt my own way through the computer maze. JustAnswer Customer September 25, 2016
  • I had an error every time I tried to update Windows 7 after I upgraded from Vista. Dan the technician from JustAnswer gave me good advice which enabled me to correct the error so that the update worked. I would use this site again as I consider my answer Harvey September 09, 2016
  • Richard helped me by quickly identifying possible problems without a lot of fuss. He saved me time and money by helping me get my printer going again without the need to take it to the repair shop. Lesley September 21, 2016
  • Excellent service - I couldn't have solved the problem myself and it was cleared up in seconds. Gillian Gibbons September 24, 2016
  • I had a problem with my printer. Had just bought a new PC but couldn't connect the printer. Contacted JA one of their technicians spent ages find the faul and eventually solving the problem. Once solved he asked if there was anything else he could help me with. He then solved two other items for me. Great service. Salvo September 09, 2016
  • Good to get a straight forward answer to a tricky question so painlessly. rosemary September 09, 2016
  • I was looking for some honest impartial answers to my questions & quickly , In my opinion it was worth every penny . Thank you . JustAnswer Customer September 23, 2016
  • The answer I received enabled me to take the necessary action with confidence! shelagh prudhoe September 09, 2016
  • The service was fast and thorough - I was also able to ask for more explanations when needed. Obviously they can't solve your problem for you, but I received all the information I needed to decide on a course of action. Helpful and approachable. Syl September 09, 2016
  • I was very much surprised to receive such a brilliant response to my question so quickly and from a professional who not only understood my question immediately but was on the ball and guided me to the correct answer in a very short time. James September 11, 2016
  • Justanswer supplied the right expert to answer my question in the optimum way. MR G FEARNHEAD September 22, 2016

Meet The Experts:

  • Steve Herrod

    Steve Herrod

    Computer Support Specialist

    Satisfied Customers:

    160
    Familiar with a wide variety of software and experienced in user training/support
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  • http://ww2.justanswer.com/uploads/SP/spherrod/2012-6-6_174244_1000852.64x64.JPG Steve Herrod's Avatar

    Steve Herrod

    Computer Support Specialist

    Satisfied Customers:

    160
    Familiar with a wide variety of software and experienced in user training/support
  • http://ww2.justanswer.com/uploads/SE/Seashore2011/2011-12-6_33418_111205223015.64x64.jpg Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    114
    Certified Software expert with over 10 years experience.
  • http://ww2.justanswer.com/uploads/JE/jessmagz/2012-6-6_18129_jm.64x64.jpg Jess M.'s Avatar

    Jess M.

    Computer Support Specialist

    Satisfied Customers:

    112
    Computer Software Support specialist for more that 10 years
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S's Avatar

    Frederick S

    Computer Specialist

    Satisfied Customers:

    91
    Computer technician; founder of a home PC repair company.
  • http://ww2.justanswer.com/uploads/WA/wa94sound/2012-6-6_202633_iStock000007010121Small.64x64.jpg Bernie's Avatar

    Bernie

    Software Support

    Satisfied Customers:

    52
    6+ years experience, Microsoft MCDST/CompTia A+ Certified
  • http://ww2.justanswer.com/uploads/CH/chutz747/2011-11-6_14231_me.64x64.jpg The-PC-Guy's Avatar

    The-PC-Guy

    Software Engineer

    Satisfied Customers:

    38
    20 years experience providing remote computer support
  • http://ww2.justanswer.com/uploads/jnayes/2010-12-23_132454_japicbetter.jpg jnayes's Avatar

    jnayes

    Computer Support

    Satisfied Customers:

    37
    Network Administrator