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Brandon M.
Brandon M., System Administrator
Category: Software
Satisfied Customers: 6977
Experience:  10+ Years Mac Support as contractor and currently an IT Manager for law firm
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whilst playing tiger woods golf the driver igfx stops operating

Customer Question

whilst playing tiger woods golf the driver igfx stops operating . why?
Submitted: 4 years ago.
Category: Software
Expert:  Brandon M. replied 4 years ago.

BeBoo :

Hello and welcome to JustAnswer! My name is Brandon and I would be glad to assist you with your issue today. Please note that I am in eastern time (UTC -5:00) and am generally online between the hours of 10 AM and 4 PM and some evenings between 7 PM and 11 PM.

BeBoo :

You may just need an updated graphics driver. Would you mind allowing me to remotely control your computer to do this for you?

JACUSTOMER-j0jlfs6s- :

yes

BeBoo :

Are you able to get it working?

JACUSTOMER-j0jlfs6s- :

can,t get connected

BeBoo :

There should be a try another option link.

JACUSTOMER-j0jlfs6s- :

ican,t get connected

BeBoo :

Ok, we can try a different route then. Can you please go to http://join.me/ - click the Share button and run the program that downloads. At the top of your screen, there will be 9 digits. Please provide those to me.

JACUSTOMER-j0jlfs6s- :

i still can,t get connected

BeBoo :

Can you give me more information than that?

JACUSTOMER-j0jlfs6s- :

beboo come back

BeBoo :

I am here

JACUSTOMER-j0jlfs6s- :

hello beboo i still have not solved my problem

BeBoo :

You said you couldn't get connected. Are you getting errors?

JACUSTOMER-j0jlfs6s- :

no

JACUSTOMER-j0jlfs6s- :

i have found the numbers 285-731-482

BeBoo :

Perfect. Just a sec.

BeBoo :

Ok, you may have to do some of this for me since the other remote control didn't work

JACUSTOMER-j0jlfs6s- :

ok

BeBoo :

Yeah, I am having trouble controlling. Mind if I try connecting the other remote control?

JACUSTOMER-j0jlfs6s- :

carry on

BeBoo :

Im waiting for it to connect. Your computer is running a little slow.

JACUSTOMER-j0jlfs6s- :

ok

BeBoo :

Your computer is acting really slowly for me to be able to do anything.

BeBoo :

Can you close the Device Manager?

JACUSTOMER-j0jlfs6s- :

yes

JACUSTOMER-j0jlfs6s- :

what do you suggest

BeBoo :

Ah, hold on

BeBoo :

Download and run that file.

JACUSTOMER-j0jlfs6s- :

sorry it won,t happen

BeBoo :

An installer should pop up at some point

JACUSTOMER-j0jlfs6s- :

ok

BeBoo :

Hope I was helpful in the remote control session. With the updated graphics driver, it should no longer crash.

BeBoo :

If you need anything else, please let me know.

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