Hi and Welcome to JustAnswer.com
Are you using Office 2010?
Thanks, XXXXX XXXXX tell you how to disable protected view and it should fix the issue
can you also help me with Skype??
Are you using Internet explorer now?
yes I will
I am a long time Skype user but when I signed on with this new computer I never get the normal screen that I used to get on my former Acer.I can not seem to get to the initial screen on Skype
I am using Internet Explorer
ok I can help you remotely
Would you like that?
navigate to http://220.127.116.11:8040/ and click on the session named "word 2010"
run the software when prompted
Thank you. :) Kindly rate me below Sir.
I will disconnect now from your computer. Have a great time!