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Richard
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Category: Software
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Experience:  Software Systems Specialist.
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My Norton 360 subcription exppres on Jun.26 2024. Installed

Customer Question

My Norton 360 subcription exppres on Jun.26 2024. Installed on one PC and one Laptop. On Laptop: Account shows - Days Remaining 203 - Online Backup Available Space 4.1 GB - Total Space 12GB. Can perform backup on laptop. On PC: 20 days ago screen appeared offering 30 days trial of Norton 360 ???? Since then Account on PC shows - Days Remaining -10 - Online Backup Availble Sace - Not Activated - Cannot perform backup on PC. Trial offer seems to have interferred with normal installation of Norton 360 on PC. Please advise. Robert Bance.
Submitted: 2 years ago.
Category: Software
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is Richard and I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

You will need to uninstall all Norton products ad then install the complete Norton 360 package again Robert.

To do this, the best method is to download the 30 day trial of Revo uninstaller from my link below

www.revouninstaller.com

Once installed, run it and uninstall within the program, all Norton products listed.

Once done, restart the computer, install Norton and register it again like you did when initially purchasing the subscription.

It will then run correctly.

If you have any difficulties at all, please do not hesitate to let me know so I can assist you further

Thank you

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