How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask GL ITCS Your Own Question
GL ITCS
GL ITCS, Consultant
Category: Software
Satisfied Customers: 47
Experience:  MCP, MCSA, MCSE, MCTS, MCITP
74092784
Type Your Software Question Here...
GL ITCS is online now

I purchased Microsoft Office on line paying a monthly fee to

Customer Question

I purchased Microsoft Office on line paying a monthly fee to MSFT* I have recently tried to open a Microsoft account and have problems with MS accepting my password. this means by original e-mail has disappeared from my laptop together with my MS Office , my contacts and my e-mail. I have tried to get help via the internet but to no avail .Is there a telephone link or other way to contact the company direct I can access my original e-mail via my husbands account. Eileen Xxxxx

Submitted: 3 years ago.
Category: Software
Expert:  GL ITCS replied 3 years ago.

GL ITCS :

Hi Eileen

GL ITCS :

Have you been through the steps at the login page where it says "Cant access your account?"