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James K.
James K., Consultant
Category: Software
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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I have an external usb hard drive, Hitachi simple drive 3.

Resolved Question:

I have an external usb hard drive, Hitachi simple drive 3. I am attempting to use it on my laptop, windows 7. The laptop finds it in disk management but no drive letter is assigned. I tried to right click for the menu to change drive letter and paths in disk management but this is unavailable.{hashed out) I have attempted to mount it in command prompt with no joy. It works on another windows desk top that I have as a partition on my mac.
Submitted: 3 years ago.
Category: Software
Expert:  James K. replied 3 years ago.
Hello

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 3 years ago.

ok go ahead


 

Expert:  James K. replied 3 years ago.
http://166.78.231.170:8040/?Session=524fb61e-5bf9-4a3e-b88c-3611e7abd0cc

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues


Cheers James
Customer: replied 3 years ago.

any joy James

Expert:  James K. replied 3 years ago.
waiting for you to connect
Customer: replied 3 years ago.

I have joined the session and am waiting for you to remotely connect

Expert:  James K. replied 3 years ago.
Remote fix cheers james

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