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Viet - Computer Tech
Viet - Computer Tech, Other
Category: Software
Satisfied Customers: 35767
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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HELLO - I HAVE WINDOWS 7 ON MY COMPUTERI AM HAVING TROUBLE

Resolved Question:

HELLO - I HAVE WINDOWS 7 ON MY COMPUTER
I AM HAVING TROUBLE WITH I KEEP ON GETTING (COULDN'T LOAD 'X P COM') ' AND I KEEP ON GETTING 'MAIN EXECUTABLE HAS STOPPED WORKING' PLEASE HOW CAN I FIX
THESE ERRORS?
THANK YOU

BERNARD
Submitted: 2 years ago.
Category: Software
Expert:  Joel Kalman replied 2 years ago.

JoelK :

Hello. Thank you for your question. My goal is to provide excellent customer service.

JoelK :

What is your computer doing when you get these errors?

Customer:

Couldn't load XPCOM

Customer:

driver restore has stopped working

Customer:

MAIN EXECUTABLE HAS STOPPED WORKING

JoelK :

http://windowstechies.com/support/specific-dll/?t=1&k=xpcom.dll&m=b&u=&c=27160073910&gclid=CPP83v2clb4CFQqPfgod3HQA1w

JoelK :

Use Internet Explorer to click on this link to download and run RegCure::

http://windowstechies.com/support/specific-dll/?t=1&k=xpcom.dll&m=b&u=&c=27160073910&gclid=CPP83v2clb4CFQqPfgod3HQA1w

JoelK :

Please let me know what happens.

Customer:

are you just using this site to sell me 'REG CURE'? I did not need an expert to buy 'REG CURE' I thought you could have put my computer right without me getting involved with annual costs. as far as I am concerned this £28 is a one off payment only I am not paying ever month

JoelK :

I am recommending that as one of any number of registry repair packages. True they cost a few pounds, but they can avoid hours of manual labor. Alternatively, we can download your xpcom.dll file from an internet site that provides dll files, but there is a substantial risk of virus infection by doing this, and chances are that this is not the only file your system will complain about.

JoelK :

If you want to try something else, I would suggest uninstalling your Firefox web browser and then, after rebooting your computer, you can download a new copy from the Mozilla website. This may fix your errors.

Customer:

Hello

Customer:

I have tried to uninstall Mozilla Fire Fox a few times and I have just tried again (Fire Fox will not uninstall)

Expert:  Viet - Computer Tech replied 2 years ago.

Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Does this issue occur with a particular program, such as Firefox? or the whole computer?

 

Can you test opening Internet Explorer (the big 'e' program icon) to see if internet works?


Can you please click on the website below, then click on Join session, then allow the Elsinore / ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=7c741d68-f55c-4c07-8bf4-559be82b8734

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 2 years ago.
I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.
Viet - Computer Tech, Other
Category: Software
Satisfied Customers: 35767
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Viet - Computer Tech and 2 other Software Specialists are ready to help you

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