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Richard
Richard, Software Engineer
Category: Software
Satisfied Customers: 36526
Experience:  Software Systems Specialist.
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How can I attach a pdf to an email when it does not allow me

Resolved Question:

How can I attach a pdf to an email when it does not allow me to save it?
Submitted: 3 years ago.
Category: Software
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me please why you are not able to save the PDF initially in order to attach it to the email?

Thank you
Customer: replied 3 years ago.

 


https://memberportal.movemachine.com/HomeReports/ViewPublishedHomeReport.aspx?HrId=M09UKzNVOFdUdDA3VnhHNmpFRDBkZz09.pdf


 


this is the document but when I right click it does not give me the option to save it and when I try to use the adobe reader to send by email it says it does not work

Expert:  Richard replied 3 years ago.
Thanks Helen

PDF's are different for saving, depending on which internet browser you have.

eg: Internet Explorer you need to click File, Save.

But I saved it for you and uploaded it.

Click on my link below

http://tinyurl.com/k7p3fm6

Click Download and the PDF will download to your computer so you can attach it to your email.

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Customer: replied 3 years ago.

That's exactly my problem I can't save it. Its just the same as what I have on my screen. I want to attach to an email

Expert:  Richard replied 3 years ago.
You can download it from the link I gave you Helene.

Or you also have problems there?
Customer: replied 3 years ago.

I can print it which I don't want to do as it is so large but when I try to attach from the bar above it says there is an error

Expert:  Richard replied 3 years ago.
Can I log on and look please on the connected computer?

It is easier to work with you on this. You can see and control everything I do

Can you please go to www.teamviewer.com

Click on Download in the top right.

Go down to "TeamViewer Quicksupport"

Click on Download and download and run the program.

It will give you an ID and a Password.

Please give me the ID (leave a space between each character eg: 1 2 3 4 5 6 7 8 9) and the password XXXXX your next message to me here.

Do not close the program, but leave it open.

I can then connect to your computer.

Thank you
Customer: replied 3 years ago.

5 7 3 8 4 8 2 3 1 password XXXXX

Expert:  Richard replied 3 years ago.
connected
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