Hi and Welcome to JustAnswer.com
Are you referring to the browser?
don`t know. I just click on to the Internet icon on the left of my screen
Are you using a computer?
Is it a blue e icon or smthing?
cant see it at the moment but i think it is an orange globe
Which operating system are you using?
Are you connecting to me from same computer now?
Thanks, XXXXX XXXXX you contacting me by the way as the oblong box is not opening?
i think google advertised a problem solving service and i typed the problem at the top of the page
Do you want me to fix this remotely?
Please click on this link and run team viewer: http://tinyurl.com/ay6foon
You will get an ID/Password. Please provide me the same to connect to your machine.
i did as you asked but received nothing
Which browser are you using?
found it ID 409 500 520 password XXXXX
Give me 5 minutes
Have you closed team viewer window?
no--how do i do this?
Open the file which I gave again
And give me the new id password
dont close it
409 500 520 9541
I think you closed it again
if it is the panel with the codes on it, i think i did--so as to be able to see our conversations
dont close it, you can drag it somewhere
re do it plese
i couldnt drag it [it vanished] so i minimised it--and it vanished again
let me try this code
5159 still wont drag
got it back--by clicking the oblong box at the bottom of the page
is the answer printing?
let me try
Give me teh new password
it is 5159
Is that the problem?
Check if its fine now
how do i get out of this page--and get back to you?
Let me do it