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We have a UP-700 ecr with Chipdrive Extern 320 V4.3A smartcard

Resolved Question:

We have a UP-700 ecr with Chipdrive Extern 320 V4.3A smartcard reader. Have changed computer and the card reader will not work with Windows 7. Is there an answer to this problem?
Submitted: 2 years ago.
Category: Software
Expert:  James K. replied 2 years ago.
Hello

My name is James

Welcome to Just Answer

Have you tried installing the driver in compabilty Mode

Do you have the XP driver ?







Customer: replied 2 years ago.

Have tried in compatability mode.

Have the XP Driver

Expert:  James K. replied 2 years ago.
What happens in compatability mode ?
Customer: replied 2 years ago.

The reader does not work.

The manufacturer of the Chipdrive reader state that it will not work with Windows 7 and they do not intend producing an updated driver

Expert:  James K. replied 2 years ago.
Then you will need to Use XP Mode on Windows 7

Its the only way you would be able to use it If the Manufacture is not willing to make a Device driver for windows 7 , then if you the consumer wishes to use the product you would have to Use XP mode

xp Mode is running an XP environment in windows 7

There are few things to consider when doing this.

http://windows.microsoft.com/en-GB/windows7/products/features/windows-xp-mode

Read the link above and make a de scion

Cheers James

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James K., Consultant
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Experience: Technical Director of IT Company
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