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Ask Steve Herrod Your Own Question
Steve Herrod
Steve Herrod, Computer Support Specialist
Category: Software
Satisfied Customers: 160
Experience:  Familiar with a wide variety of software and experienced in user training/support
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I have had Corel Word Perfect 8 for many years on my desk top

Customer Question

I have had Corel Word Perfect 8 for many years on my desk top but a few weeks ago it just vanished!! The files still appear to be there but cannot be opened. What do I do ?
Submitted: 3 years ago.
Category: Software
Expert:  James K. replied 3 years ago.
Hello

My name is James

Welcome to JustAnswer

Can I remote onto your Machine to have a look at the issue

Remote means we can do a Screensharing Session and i can fix your issue Directly

Its fully secure and built into the JustAnswer Website

There is No extra charge for this service

If you wish i can send you a link Connect
Customer: replied 3 years ago.

OK go ahead with screenshare

Expert:  James K. replied 3 years ago.
http://www.justanswer.com/remotedesktop/join.aspx?Session=c7dc906f-a2ca-458c-ae01-386b617dc4df

Click the Link Above

Click the Green I agree button

A file called Screenconnect.exe will download

Click Yes/Run/Ok If asked
Expert:  James K. replied 3 years ago.
Come back after the Restore