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Steve Herrod
Steve Herrod, Computer Support Specialist
Category: Software
Satisfied Customers: 160
Experience:  Familiar with a wide variety of software and experienced in user training/support
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Customer Question

having purchased a mini ipad prior to Xmas I am now experiencing problems receiving emails to both ipads and pc. My mozilla thunderbird has been installed for over 6 years and I can't get into the site without password!
How can I check settings for incoming and outgoing mail on thunderbird?
Apple and my internet provider virgin settings have all been checked
Submitted: 1 year ago.
Category: Software
Expert:  James K. replied 1 year ago.
Hello
My name is James
Welcome to JustAnswer.
Are you chatting to me on the PC Now
I Can remotely Connect and fix this Issue
Customer: replied 1 year ago.

Yes

Expert:  James K. replied 1 year ago.
Ive sent an offer to connect and fix this with you
Customer: replied 1 year ago.

don't quite understand why is an extra amount of £21.46 being requested. On the first page there was an amount of £30 stated and to be refunded if not satisfied

Expert:  James K. replied 1 year ago.
Thats Correct if its no fixed you dont pay
the Extra charge Is for the Remote Support Where i Will Connect and fix this Issue with you as its a complex Issue
If its not fixed your entitled to a Full refund
Customer: replied 1 year ago.

sorry I do not want to proceed

Expert:  James K. replied 1 year ago.
no problem
All you need do is not reply
cheers James

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  • Steve Herrod

    Steve Herrod

    Computer Support Specialist

    Satisfied Customers:

    160
    Familiar with a wide variety of software and experienced in user training/support
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