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Richard
Richard, Software Engineer
Category: Software
Satisfied Customers: 31318
Experience:  Software Systems Specialist.
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i need to get a header image and text uploaded to my 1and1

Customer Question

i need to get a header image and text uploaded to my 1and1 website. can you do this for me please?
Submitted: 1 year ago.
Category: Software
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
To clarify, you have a website and which to replace the header and text on the website with your own text?
Did you create the website? do you still have access to it?
Customer: replied 1 year ago.

1and1 is a website builder and allow you to create your own header. Can I give you the log in details for the website builder and an attachment with the image on please?

Expert:  Richard replied 1 year ago.
yes, but put the details in the attachment please, not here on the site.
Customer: replied 1 year ago.

don't understand....i can send the attachments here on the site?

Expert:  Richard replied 1 year ago.
yes correct, on this site please
Customer: replied 1 year ago.

my log in for the website builder is:

xxxxxxx

user: xxxxxxx

password: xxxxxxx

the image is the header from the invoice minus the web address but will need to fill the full header on the header section of the 1and1 webbuilder. I attached the wrong one to begin with and can't see how to remove it - the correct attachment is the one without the number 2 at the end.

Attachment: 2015-01-13_133837_this_invoice_template_in_word_works.docx

Expert:  Richard replied 1 year ago.
ok, I have done the header, is that what you required?
Customer: replied 1 year ago.

it is except that the image looks very distorted....

Expert:  Richard replied 1 year ago.
yes, as the quality of the image is not that good.
You would need to have a higher resolution image made in order to look better at that side (the graphics company that made this image would have to do this for you Gemma)
Unless, do you have the image outside of word? The original you got? as this may be higher resolution
Expert:  Richard replied 1 year ago.
Hi Gemma,
Did you get my last message? I need to go offline soon so wish to get this completed for you.
Did you have a better quality logo?

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