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It appears that the last instance of Firefox did not close properly. You can end the existing process by following these steps.
Open Task Manager by right-clicking the taskbar, and then clicking Start Task Manager.
Click the Processes tab to see a list of all the processes that are currently running under your user account and a description of each process. To view all of the processes currently running on the computer, click Show processes from all users. If you're prompted for an administrator password ***** confirmation, type the password ***** provide confirmation.
Click the process named Firefox, and then click End Process.
This will close all background processes of Firefox and should allow you to open an new session.
Please respond back to me if this has resolved your issue and rate my service so we can close this question. If this has not fixed your problem, please let me know and I will follow-up with more solutions.
The Tab is called Processes. Firefox would be listed in the window within that tab.Please tell me, what version of windows are you using?
I have now managed to connect to the web, not via Firefox or Safari or Internet Explorer. But sufficient to connect to enable communication.
How are you connecting?Are there any browsers that allow you web connectivity? This could be more than just a browser issue. You could have malware that is preventing access.Have you ran a malware scan? If not, I suggest downloading and installing malwarebytes and run a full scan.http://www.malwarebytes.org/mwb-download/confirm/Lastly, If this problem just recently began, you can also attempt to do a system restore. Are you familiar with the process?