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Steve Herrod
Steve Herrod, Computer Support Specialist
Category: Software
Satisfied Customers: 160
Experience:  Familiar with a wide variety of software and experienced in user training/support
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Outlook 13 not clearing Outbox. All accounts send and receive

Customer Question

outlook 13 not clearing Outbox. All accounts send and receive in account set up test mode. Error message 0x800CCC13. Have tried new account, system restore, safe mode, no change. Other PC sends OK on same connection. Running Kaspersky on win 10
Submitted: 1 year ago.
Category: Software
Expert:  Satchi replied 1 year ago.
Hi , Welcome to justanswer Please open below linka nd join the session ,so that I can check remotely http://www.justanswer.com/remotedesktop/join.aspx?Session=daefce13-fc64-4bef-99e7-b425f77ee110
Expert:  Satchi replied 1 year ago.
Hi Nigel,
Sorry the problem couldn't be resolved in remote access .
I will open this question to other experts to help you more .
Regards ,
Satchi
Expert:  Jason Jones replied 1 year ago.
Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
I can see that you may need a little bit of extra help.
May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Once the remote session begins, we will be able to communicate via a chat window on your computer.
Thank you,
Jason

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