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Viet - Computer Tech
Viet - Computer Tech, Other
Category: Software
Satisfied Customers: 37476
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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On many "sends" I get stuck in "Outbox" with error message

Resolved Question:

On many "sends" I get stuck in "Outbox" with error message 0x800CCC13. This has only started since Windows 10 and Virginmedia mail updates.
Submitted: 1 year ago.
Category: Software
Expert:  Viet - Computer Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Is email receiving still working fine?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you
Customer: replied 1 year ago.
Yes: both blueyonder and hotmail
Customer: replied 1 year ago.
yes
Expert:  Viet - Computer Tech replied 1 year ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:
http://www.justanswer.com/remotedesktop/join.aspx?Session=fd3afd5d-e0a3-4fb3-a679-0876e5f50783
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Expert:  Viet - Computer Tech replied 1 year ago.
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit when it shows up. Thank you very much,
Viet - Computer Tech and other Software Specialists are ready to help you

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