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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Software
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Experience:  Computer specialist
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Unable to receive or send messages on windows live mail Error

Customer Question

unable to receive or send messages on windows live mail Error report- Server mail.btinternet.com - Windows Live Mail Error ID0x8004005 -Protocol Pop 3 Port110
Submitted: 1 year ago.
Category: Software
Expert:  Randy Computer Tech replied 1 year ago.
Hi, my name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this. Try this first please> unplug the power cord to your BT internet modem, then reconnect the power cord, then while the modem is powering back on, reboot your computer. Then after everything is rebooted open your email again and check please. Let me know the error message if it fails again please.
Customer: replied 1 year ago.

error message is exactly the same.ie as follows.windows couldn't log onto the email server using authenticated POP To change this logon setting,in the folder list,right clickon the account name and then click properties on the short cut menu In the properties dialogue click the server tab and then under incoming mail server select logon option. This is Windows advice. I want to know where is the folder list to right click on

Expert:  Randy Computer Tech replied 1 year ago.
>PLEASE CLICK HERE FOR INSTRUCTIONS WITH IMAGES<

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