How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask IT Miro Your Own Question
IT Miro
IT Miro, Computer Scientist
Category: Software
Satisfied Customers: 3140
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
30721786
Type Your Software Question Here...
IT Miro is online now

Cannot open my mail from start on windows 10

Resolved Question:

cannot open my mail from start on windows 10
Submitted: 1 year ago.
Category: Software
Expert:  IT Miro replied 1 year ago.

Hello! I am IT Miro and I will assist you on this question.

Please tell me if you receive an error message when trying to open the Mail app/program, or it opens, but you don't see any of your e-mails.
Thanks,
IT Miro
Customer: replied 1 year ago.
no I click and no responce
Expert:  IT Miro replied 1 year ago.
I see. Do other programs on the Start work?
Customer: replied 1 year ago.
yes
Expert:  IT Miro replied 1 year ago.
OK. There is a way to reset the Mail app settings. Hold on while I provide the instructions.
Customer: replied 1 year ago.
are you still there
Expert:  IT Miro replied 1 year ago.
Here are the instructions: 1. Start Windows PowerShell as administrator. To do that, type Windows PowerShell into the Windows 10 search (Cortana). Once you see Windows PowerShell under the search results, right-click it and select Run as administrator 2. Windows PowerShell is similar to the Command Prompt. You need to type (paste) 2 commands there. The first one is: Get-appxprovisionedpackage –online | where-object {$_.packagename –like "*windowscommunicationsapps*"} | remove-appxprovisionedpackage –online Copy the whole command and then click on the PowerShell icon located in the upper left corner of the PowerShell window, then choose Edit > Paste. The command should be pasted, so just press Enter 4. Wait until the PowerShell is executing the command 5. Once done, you need to do the same with this command: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} 6. Wait until the PowerShell is executing this command as well. It may take a few minutes to finish. Once done, restart the computer and then check if the Mail app is working. Let me know the results.
IT Miro and other Software Specialists are ready to help you

Related Software Questions