How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 6963
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now

My outlook mail account is showing that it is out of date

Customer Question

my outlook mail account is showing that it is out of date
Submitted: 2 years ago.
Category: Software
Expert:  Jess M. replied 2 years ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.I am very sorry about your issues. Before anything else, please tell me the following information:Are you using Windows XP, Vista, 7, 8, or 10 or a Mac?What version of Outlook are you using? MS Outlook 2007? 2010? or 2013?Also, what email account do you have in your Outlook? Is it a Gmail? Hotmail? Yahoo Mail? or others?Please let me know so that I can help you further.Best regards,Jess