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Ask Viet - Computer Tech Your Own Question
Viet - Computer Tech
Viet - Computer Tech, Other
Category: Software
Satisfied Customers: 38161
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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Since I down loaded the new windows 10.i cant send or receive

Resolved Question:

since I down loaded the new windows 10.i cant send or receive e mails
Submitted: 1 year ago.
Category: Software
Expert:  Viet - Computer Tech replied 1 year ago.
Hi,I'm sorry about the issue. Is there any error or message?What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Customer: replied 1 year ago.
no error msg
I got e mail from express telling me to log in. ive had to greeting e -mail from them but I cant send e mail to myself or others
Expert:  Viet - Computer Tech replied 1 year ago.
What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?Can I connect remotely to your computer, so I can fix issue directly on your computer together with you?Please reply at the box below. Thank you,
Customer: replied 1 year ago.
yes that's prob best as I not too good at tech
Customer: replied 1 year ago.
my husband set up my e mail account when I got laptop yr ago.i just used to click on e mail .not much help I know
Expert:  Viet - Computer Tech replied 1 year ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:http://www.justanswer.com/remotedesktop/join.aspx?Session=5d1fe27b-735a-4601-959e-bf71a8c673af, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Expert:  Viet - Computer Tech replied 1 year ago.
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit when it shows up. Thank you very much,
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