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Steve Herrod
Steve Herrod, Computer Support Specialist
Category: Software
Satisfied Customers: 160
Experience:  Familiar with a wide variety of software and experienced in user training/support
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I thought that I had downloaded Office Home and Business on

Customer Question

I thought that I had downloaded Office Home and Business on my new laptop, but only the Word icon has appeared. What should I do next?
Submitted: 1 year ago.
Category: Software
Expert:  Jess M. replied 1 year ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.I am very sorry about your issues. Can you please open Control Panel, open Programs and Features, then tel;l me the exact name of the Office program listed as installed there.Please let me know by replying to me here so that I can help you further.Best regards,Jess