How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Steve Herrod Your Own Question
Steve Herrod
Steve Herrod, Computer Support Specialist
Category: Software
Satisfied Customers: 160
Experience:  Familiar with a wide variety of software and experienced in user training/support
65126503
Type Your Software Question Here...
Steve Herrod is online now

My Hotmail account has been hacked and I cannot access my

Customer Question

my Hotmail account has been hacked and I cannot access my email
Submitted: 1 year ago.
Category: Software
Expert:  Jess M. replied 1 year ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.I am very sorry about your issues.Can I remotely access your computer so that I can directly assist you in recovering the hacked account while you watch?Please let me know by replying to me here so that I can help you further.Best regards,Jess