I'm sorry about the issue. Please try the following:
- Press at the same time the two keys Windows and R on the keyboard, then type rstrui then click OK, then the System Restore window should open. Then click on Next, and restore the computer to any date before this issue first occurred, and check.
- Go to your Pictures folder. Then right-click on one .jpg photo file, then click on Properties. Then click on Change... Then scroll down, and click on option to show more apps. Then scroll down, then click on the item Windows Photo Viewer. Then click OK.
; then you should be able to open any photo file in folder Pictures, and you should be able to open any .jpg photo attachment.
- If needed, download and install the FastStone Image Viewer software at the website below:
, then open the FastStone Image Viewer program, then you should be able to view all your photo files in Pictures in the FastStone Image Viewer program.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.