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Steve Herrod
Steve Herrod, Computer Support Specialist
Category: Software
Satisfied Customers: 160
Experience:  Familiar with a wide variety of software and experienced in user training/support
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My emails in and out have stopped and I keep getting the

Customer Question

My emails in and out have stopped and I keep getting the following boxes
1. Asking me to enter my name and password. I do this but the box soon starts coming up again.
2. A box saying that my IMP is not connected to the server (or something to that effect)
Can you help please
Blair Sessions
Submitted: 1 year ago.
Category: Software
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Are you using any email program, e.g. Outlook, to access your emails?

May I connect with you remotely to troubleshoot the issue now?

Please reply back to me below; thank you.