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Richard
Richard, Software Engineer
Category: Software
Satisfied Customers: 32076
Experience:  Software Systems Specialist.
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I cannot get my Outlook to set up on my Toshiba laptop fine

Customer Question

I cannot get my Outlook to set up on my Toshiba laptop fine on my I Phone and fine on my
Tablet
Submitted: 6 months ago.
Category: Software
Expert:  Richard replied 6 months ago.

Hi there and welcome

With which email service are you trying to add to outlook on your Toshiba?

and which version of outlook are you using?

Customer: replied 6 months ago.
Outlook
The Server is 123-reg
Expert:  Richard replied 6 months ago.

which version of outlook are you using?

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.

Thanks,

Richard

Richard, Software Engineer
Category: Software
Satisfied Customers: 32076
Experience: Software Systems Specialist.
Richard and 3 other Software Specialists are ready to help you
Expert:  Richard replied 6 months ago.

Thank you

Can you go to www.teamviewer.com

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 6 months ago.
Hi Richard sorry to be so rude and not say hello first
Expert:  Richard replied 6 months ago.

its ok!

Expert:  Richard replied 6 months ago.

please do the instructions I gave so I can connect

Customer: replied 6 months ago.
Hi Ihad teamviewer already but I have followed the instruction
Expert:  Richard replied 6 months ago.

thanks, ***** ***** ID and password

Customer: replied 6 months ago.
Cant find it at the moment don't know where it has put itself
Customer: replied 6 months ago.
556 374 82086f5ng
Expert:  Richard replied 6 months ago.

ok, 1 minute as I connect please

Customer: replied 6 months ago.
Thank you
Customer: replied 6 months ago.
hello Richard
I have found the password
Customer: replied 6 months ago.
i am not available at the computer until later on today however I am happy for you to come in on
team viewer at your leisure.###-##-####a163qgJanLucid20!6*
Expert:  Richard replied 6 months ago.

thanks, ***** *****

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