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Richard
Richard, Software Engineer
Category: Software
Satisfied Customers: 38334
Experience:  Software Systems Specialist.
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How do I delete Outlook account on Windows 10

Customer Question

How do I delete Outlook account on Windows 10
Submitted: 1 year ago.
Category: Software
Expert:  Richard replied 1 year ago.

Hi there and welcome

When you say outlook account? Do you mean a user account within Windows? Or you mean an account via www.outlook.com ?

Customer: replied 1 year ago.
I don't know.It is when I want to send an email Since the laptop was reset to factory settings I have two in the mail section One is outlook the other is Gmail,before I only had Gmail beforeand I cannot send emails.Be kind to me my disabled daughter has rung me up 43 times today I am only learning the laptop between life I want it securely connect but cant enter mobile number ***********
Expert:  Richard replied 1 year ago.

ok, then they made the outlook account your main account and this is why.

To make a new account, follow the instructions on my link below

https://support.microsoft.com/en-us/help/17197/windows-10-set-up-accounts

You use the Gmail account as the account for the user account.

Then restart the computer and sign in on this new account and you will only see the Gmail account there.

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know please how you go.

Richard and other Software Specialists are ready to help you
Expert:  Richard replied 1 year ago.

Thank you

Can you go to www.teamviewer.com

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 1 year ago.
daughter42
Customer: replied 1 year ago.
I s it downloading?
Expert:  Richard replied 1 year ago.

ok, thats your email, can you please do the instructions I gave you?

I repeated them below again

Can you go to www.teamviewer.com Click on Download in the middle of the page Download and install the program and give me the ID and Password ***** please so I can connect Do not close the program but leave it open else I will not be able to connect Thank you
Customer: replied 1 year ago.
do you mean my ID and Password ***** will there be one on the screen?
Customer: replied 1 year ago.
Hello Richard ID123 456 789
Password *****
If this is c orrect what do you want me to do?
Expert:  Richard replied 1 year ago.

Sorry this is from the picture its not the program, can you go back and carefully follow the instructions I gave please?

Customer: replied 1 year ago.
ID
720 843 897
Password *****
Expert:  Richard replied 1 year ago.

It was 6 hours before you replied and I was not online.

Let me know when you are please