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Hi there and welcome
When you say outlook account? Do you mean a user account within Windows? Or you mean an account via www.outlook.com ?
ok, then they made the outlook account your main account and this is why.
To make a new account, follow the instructions on my link below
You use the Gmail account as the account for the user account.
Then restart the computer and sign in on this new account and you will only see the Gmail account there.
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Else let me know please how you go.
Can you go to www.teamviewer.com
Click on Download in the middle of the page
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
ok, thats your email, can you please do the instructions I gave you?
I repeated them below again
Sorry this is from the picture its not the program, can you go back and carefully follow the instructions I gave please?
It was 6 hours before you replied and I was not online.
Let me know when you are please