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Jason Jones
Jason Jones, Computer Technician
Category: Software
Satisfied Customers: 16427
Experience:  10+ years of work experience.
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I cant log into my outlook.com acc I 't know what to do can

Resolved Question:

hi I cant log into my outlook.com acc I don't know what to do can u help .Even my Microsoft acc isn't working
Submitted: 1 year ago.
Category: Software
Expert:  Jason Jones replied 1 year ago.

Hello,
I am the person that will be helping you today.

I am sorry to hear you are having such problems with your Outlook & Microsoft accounts.

Please, follow the instructions below to reset your password:
- Click the following link: http://account.live.com/password/reset
- Fill out all of the requested information
- Once all of that is complete, you will be given the option to reset your password.

You will be able to reset your password *****

If you have issues with that or you would just rather speak with someone, you can call the following number: (###) ###-#### (Choose to speak with a billing representative and upgrade to Hotmail Plus)

If all of that does not work, you may wish to consider upgrading your Hotmail account to the Hotmail Plus package, which is $19.99 per year. You can do that by calling the following number and telling them that you want to upgrade your free Hotmail account to the Hotmail Plus package: (###) ###-#### (Choose to speak with a billing representative and upgrade to Hotmail Plus) Once you do that, they will work with you to get your password *****

I look forward to your next message below or your rating on the top of this page (choosing of number of Stars and clicking the Submit button)

Please, do not forget to rate my help on this page.

Thank you again,
- Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with "For ***** ***** Only!"

My Profile page:

http://JasonFixedit.com

Expert:  Jason Jones replied 1 year ago.

Please, do not forget to update me on the status of your problem when you are done. Thank you. I will keep this window open just in case you have any questions.

Jason Jones and 2 other Software Specialists are ready to help you
Expert:  Jason Jones replied 1 year ago.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 96 and click the circle button to start the remote application.
(After the file finishes downloading, please open the file and run it.)

Expert:  Jason Jones replied 1 year ago.

All is working now. Thank you very much for your time and patience today.

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with "For ***** ***** Only!"

My Profile page:
http://JasonFixedit.com