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Martin
Martin, Network Engineer
Category: Software
Satisfied Customers: 2618
Experience:  10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming
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Was suppose to be accessing my laptop to correct something

Resolved Question:

Richard was suppose to be accessing my laptop to correct something for I
Assistant: Thank you. Can you provide any more details to help us find you the right Expert?
Customer: Whoops I am only learning the laptop. I sent him the ID and password ***** he needed but havenot heard any since.He was going to remove Outlook from my mail box as I only want to use gmail.I downloaded TeamViewer as he instructed but haven't heard since I sent him the ID and Password
Submitted: 10 months ago.
Category: Software
Customer: replied 10 months ago.
I have just log in to TeamViewer and they have given a different password
Expert:  Martin replied 10 months ago.

Hello and welcome.

I don't think Richard is online at the moment, I can do it for you if you like or you can wait for him to come back.

Kind Regards,
Martin

Martin, Network Engineer
Category: Software
Satisfied Customers: 2618
Experience: 10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming
Martin and 2 other Software Specialists are ready to help you
Expert:  Martin replied 10 months ago.

Thank you. From your computer click the following link:

https://ngmt.screenconnect.com/?Session=ef00720a-c55b-4425-b2b8-46fbb32c0cc4

Then click Join your session -->

And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client

Let me know once you've done that or if you need additional steps.

Martin

Expert:  Martin replied 10 months ago.

There you go!

If you have any doubts or would like any additional information or assistance, please do not hesitate to let me know.

And if you could take a moment to write a small review using the button on the top right it would be greatly appreciated!

Remember you can continue replying to me until you've got all the information you need.

Regards,
Martin

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