I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Do you have windows xp, vista, or 7, or 8, 10?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
Thank you; please click on the website below in order to connect with me remotely, then I can help you directly:
http://www.justanswer.com/remotedesktop/join.aspx?Session=949539b8-2540-4d19-89ca-08009128620f, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
1. On the computer, please click on the website below in order to connect remotely with me, then I can help you directly:
http://tinyurl.com/z9glpuk2. Then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open.3. Then there, open / run the item called Elsinore.ScreenConnect.Client and install it.
; (if needed, double-click on the item Elsinore.ScreenConnect.Client and open / run / install i.t)
- Please let me know if there is any error or message following the above steps, and let me know if your computer has Windows XP, Windows Vista, or Windows 7 or 8 or 10.Please reply at the box below. Thank you.
That's okay. Please let me know when you are available to continue. Thank you,
When you are available, please reply back to continue. Or you can try the following fix:
- Click on the Outlook.com website below:
, then there, sign in your email address and email password (it is case-sensitive.)
, then you should be able to access your email there.
; Note: If you do not remember your email password, then use the forgot password ***** there.
- Once STEP 1 is done successfully, please try the followings:
If needed, we can schedule a time. Thank you,
I'm sorry. Can we continue whenever you are available? We guarantee our service, so don't worry. Thank you.
By the way, you can go to the Hotmail.com website on your computer:
, then there, sign in your hotmail email address and email password, then you can access your email there on the computer.
You can get back to me any time if you still need help with the email issue. Thank you,