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JamesI
JamesI, Other
Category: Software
Satisfied Customers: 785
Experience:  James has used and supported a wide range of software from CAD, Microsoft, Accounting and EPOS.
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ID 204 566 991 Password 7867

Resolved Question:

ID 204 566 991
Password *****
Submitted: 4 months ago.
Category: Software
Expert:  JamesI replied 4 months ago.

Can you please clarify what you are needing assistance with?

Customer: replied 4 months ago.
I am trying to add a second Hotmail account to my Outlook programme; it has taken one, but will not accept the other. We had an interrupted discussion earlier today.
Expert:  JamesI replied 4 months ago.

The best thing to do is a remote session

Please click here and follow the instructions

Customer: replied 4 months ago.
Done that
Customer: replied 4 months ago.
nothing seems to be happening
Expert:  JamesI replied 4 months ago.

Please rate the service received so I can close the case.

Thanks

James

JamesI, Other
Category: Software
Satisfied Customers: 785
Experience: James has used and supported a wide range of software from CAD, Microsoft, Accounting and EPOS.
JamesI and other Software Specialists are ready to help you
Expert:  JamesI replied 4 months ago.

Sorry it appears something went wrong can you please use this link on the laptop:

http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=37ebc748-7d92-44e8-8815-85e940723598

I think something went wrong with the last link i sent you

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