How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Lorenz Vauck Your Own Question

Lorenz Vauck
Lorenz Vauck, Software Expert
Category: Software
Satisfied Customers: 1047
Experience:  17 years of experience in fixing problems with DOS, Linux, Mac OS, iOS, Android & Windows. Just ask me :)
78122054
Type Your Software Question Here...
Lorenz Vauck is online now

Windows wont update been like this for past 8 hours

Customer Question

windows wont update been like this for past 8 hours
Submitted: 8 months ago.
Category: Software
Expert:  Lorenz Vauck replied 8 months ago.

Hi my friend,

luckily I was able to just catch your question, another expert already locked it, but then released it again as he most likely wasn´t sure what you mean:) Just to make sure: you did not use the link I gave you (www.lorenzvauck.com) right? Because the question did go to all experts instead.

Anyhow, thanks for the new question and I see that your Windows 7 has now been updating for 8 hours, right? Does it give any kind of error message or is just "searching" for updates and the blue progress bar is "swinging" ?

Thank you very much,

Lorenz vauck

Customer: replied 8 months ago.
hi. no error messages just "searching" for updates and the blue bar is swinging
Expert:  Lorenz Vauck replied 8 months ago.

Did you cancel the search inbetween already or did you leave it just going?

Customer: replied 8 months ago.
no just left it going
Expert:  Lorenz Vauck replied 8 months ago.

Hmm, thats really kinda long now, would you agree to let me have a look directly at your PC via a remote-assistance? It would be an extra-service though (with extra pricing) so that I can have a look what´s going wrong there?

Lorenz Vauck, Software Expert
Category: Software
Satisfied Customers: 1047
Experience: 17 years of experience in fixing problems with DOS, Linux, Mac OS, iOS, Android & Windows. Just ask me :)
Lorenz Vauck and other Software Specialists are ready to help you
Expert:  Lorenz Vauck replied 8 months ago.

thank you for accepting my offer. To start the remote connection, please download AnyDesk at:

http://download.anydesk.com/AnyDesk.exe

...start it (double click on the "AnyDesk.exe") and reply to me with the 9-digits number which is displayed in the AnyDesk window.

Then I can connect to your computer and you just have to click on "Accept" once you see my incoming connection (AnyDesk will notify you when this happens).

If you have problems or questions with the setup of AnyDesk, please just let me know and I would be happy to help you.

Customer: replied 8 months ago.
201 404 575
Expert:  Lorenz Vauck replied 8 months ago.

Please bring Anydesk to the foreground in the way I showed you, otherwise I cannot connect again.

Expert:  Lorenz Vauck replied 8 months ago.

Is it still updating? It tells me you are on, but that AnyDesk is not running in the foreground. I guess it´s because the updates are still going, but the AnyDesk service already runs in the background.

Well, basically all you´d need to do now, is to check for Windows Updates again the "official way", like you did it before already. It can (again) take 1 to 3 hours, that would be considered normal. But then it should come up with a list of updates (around 100 maybe) and you install all of them. Then you reboot, and run Windows update again manually, there will be even more updates (because of updates to the previous updates). Then you reboot again and change the Update Settings to "Automatic". Then everything should be fine from there on.

Just let me know if you have any remaining questions in relation.

Thank you very much and have a great day,

Lorenz Vauck

Expert:  Lorenz Vauck replied 8 months ago.

Dear Friend,

thank you for the kind words, which made me very happy! If you have any questions in the future, please enter them in the format "For expert ComputerVauck ONLY: Question ......." at the following site:

http://www.lorenzvauck.com/

It´s best if you bookmark the site directly in your browser.

I wish you a great time and remain until next time with best regards,

Lorenz Vauck

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Steve Herrod

    Steve Herrod

    Computer Support Specialist

    Satisfied Customers:

    160
    Familiar with a wide variety of software and experienced in user training/support
< Previous | Next >
  • http://ww2.justanswer.com/uploads/SP/spherrod/2012-6-6_174244_1000852.64x64.JPG Steve Herrod's Avatar

    Steve Herrod

    Computer Support Specialist

    Satisfied Customers:

    160
    Familiar with a wide variety of software and experienced in user training/support
  • http://ww2.justanswer.com/uploads/JE/jessmagz/2012-6-6_18129_jm.64x64.jpg Jess M.'s Avatar

    Jess M.

    Computer Support Specialist

    Satisfied Customers:

    116
    Computer Software Support specialist for more that 10 years
  • http://ww2.justanswer.com/uploads/SE/Seashore2011/2011-12-6_33418_111205223015.64x64.jpg Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    114
    Certified Software expert with over 10 years experience.
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S's Avatar

    Frederick S

    Computer Specialist

    Satisfied Customers:

    91
    Computer technician; founder of a home PC repair company.
  • http://ww2.justanswer.com/uploads/WA/wa94sound/2012-6-6_202633_iStock000007010121Small.64x64.jpg Bernie's Avatar

    Bernie

    Software Support

    Satisfied Customers:

    52
    6+ years experience, Microsoft MCDST/CompTia A+ Certified
  • http://ww2.justanswer.com/uploads/CH/chutz747/2011-11-6_14231_me.64x64.jpg The-PC-Guy's Avatar

    The-PC-Guy

    Software Engineer

    Satisfied Customers:

    38
    20 years experience providing remote computer support
  • http://ww2.justanswer.com/uploads/jnayes/2010-12-23_132454_japicbetter.jpg jnayes's Avatar

    jnayes

    Computer Support

    Satisfied Customers:

    37
    Network Administrator
 
 
 

Related Software Questions